F.A.Q.

QUESTIONS AND ANSWERS!

I HAVE RECEIVED AN INCORRECT PRODUCT? 
LILLE FIGARO endeavor to supply as ordered. In case of error, please contact: lillefigaro@lillefigaro.dk
You will then receive a return label so you can return the product freight free. Remember to provide your name, address and order number. with all inquiries.

HOW DO I CHANGE MY PRODUCT FOR SOMETHING ELSE?
You are always welcome to exchange for another size or color. If you want to change to another product you can just send what you want changed back and go into the web and order what you want instead.

HOW DO I RETURN AN ITEM?
At LILLE FIGARO you have 14 days return with the exception of retail products, where you have 7 days return. This is valid from the day you receive the goods. If you choose to cancel a purchase, simply return the item unused and in same condition as when receiving the goods, incl. tags. Items without tags can not be returned. Once we receive the product and accepted the return, we will as soon as possible transfer bid amount to your account. We will refund only to the credit card that the goods were purchased. This is to avoid illegal use of stolen credit cards. Please enclose with registration and account number for any. transfer. Remember to save your postal receipt as proof that the product is shipped. Returning products is at own expense.

HOW DO I CHOOSE THE RIGHT SIZE?